Handling Discipline And Reprimand

Managers and employees operate in a legal environment, and it is important that everyone understands their responsibilities and obligations as well as their rights.

Improving your skills in handling discipline and reprimand will make you more effective. You’ll have more time to focus on what’s important and spend less time ‘fighting fires’ and you’ll reduce your organisations potential exposure to litigation. Your confidence and credibility will increase with your skills.

Who Is The Course Aimed At

All employees who manage others, or anyone who wants to understand how discipline works in an organisation.

Course Objectives

At the end of this course, participants will have the ability to:

Discriminate between poor and acceptable, good and great performance and behaviour
Monitor performance and give specific, descriptive, motivational praise
Monitor performance and give specific, descriptive, constructive criticism in a way that motivates the individual or team to improve performance
Adopt an appropriate management style for each individual and situation
Tackle poor performance appropriately as soon as it is identified
Work with individuals and teams to identify strategies for improving performance.